Refund Policy
We authenticate every piece before it is listed and describe it as it is. Because of that, and because each piece is one of a kind, all sales are final.
1. Final sale
We do not accept returns or exchanges. Read the condition notes, look at the photographs and check the measurements before you buy. If anything is unclear, ask us; we answer before you commit, not after.
2. Accuracy
We photograph each piece unretouched and write its condition notes by hand. If you want another angle, a measurement or a closer look at a mark, contact us before purchase and we will send it.
3. The wrong piece
If the piece that arrives is not the one you bought, contact us within 7 days of delivery. We will ask for photographs of the piece and the packaging, then arrange the exchange for the correct piece at our cost.
4. Authenticity
Every piece we sell has been authenticated. If you have reason to doubt a piece, contact us within 14 days of delivery with what you have found. We review it, and if we cannot stand behind the piece we take it back and refund you in full, including shipping.
5. Chargebacks
By completing a purchase you accept this policy. We contest chargebacks filed after a piece has been delivered.
6. Contact
For anything about an order, reply to any email we have sent you, or use the appointments page to reach us.
Questions? Contact us.